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GRIEVANCE REDRESSAL CELL
The Grievance Redressal Cell of CITY ACADEMY LAW COLLEGE was formally constituted in July 2015 with seven members to probe or to act into the grievances which comprises of the Principal, Heads of the department and Class Teachers. It redresses the grievances at an individual as well as the class level and grievances of common interest. The Cell maintains a conducive and unprejudiced educational environment. Complaints of students and parents are redressed within 7 working days since they are received. All complaints are scrutinized by the management and the grievance redressal cell and the resolutions are recorded.
GRIEVANVE REDRESSAL COMMITTEE
S No.	NAME	DESIGNATION	POSITION
1.	Ms. MANJARI SINGH	ASSISTANT PROFESSOR / DEPUTY PROCTOR	CONVENER
2.	MS. TRISHA	CHIEF LIBRARIAN	CO-CONVENER
3.	Mr. B.K. YADAV	ASSISTANT PROFESSOR	MEMBER
4.	Mr. VIJAY SHUKLA	ASSISTANT PROFESSOR	MEMBER
5.	Ms. PRATIKSHA SINGH	ASSISTANT PROFESSOR	MEMBER
6.	Ms. SHIVANI SINGH	ASSISTANT PROFESSOR	MEMBER
7.	ABHISHEK SINGH	STUDENT PRESENTATIVE	MEMBER
8.	KHUSHBOO TRIPATHI	STUDENT PRESENTATIVE	MEMBER
9.	SHANTANU CHATURVEDI	STUDENT PRESENTATIVE	MEMBER
10.	DIVYANSHI SINGH	STUDENT PRESENTATIVE	MEMBER
PROCEDURE TO REGISTER GRIEVANCE

GRIEVANCE REDRESSAL CELL

The Grievance Redressal Cell of CITY ACADEMY LAW COLLEGE was formally constituted in July 2015 with seven members to probe or to act into the grievances which comprises of the Principal, Heads of the department and Class Teachers. It redresses the grievances at an individual as well as the class level and grievances of common interest. The Cell maintains a conducive and unprejudiced educational environment. Complaints of students and parents are redressed within 7 working days since they are received. All complaints are scrutinized by the management and the grievance redressal cell and the resolutions are recorded.

GRIEVANVE REDRESSAL COMMITTEE

S No.

NAME

DESIGNATION

POSITION

Ms. MANJARI SINGH

ASSISTANT PROFESSOR / DEPUTY PROCTOR

CONVENER

MS. TRISHA

CHIEF LIBRARIAN

CO-CONVENER

Mr. B.K. YADAV

ASSISTANT PROFESSOR

MEMBER

Mr. VIJAY SHUKLA

ASSISTANT PROFESSOR

MEMBER

Ms. PRATIKSHA SINGH

ASSISTANT PROFESSOR

MEMBER

Ms. SHIVANI SINGH

ASSISTANT PROFESSOR

MEMBER

ABHISHEK SINGH

STUDENT PRESENTATIVE

MEMBER

KHUSHBOO TRIPATHI

STUDENT PRESENTATIVE

MEMBER

SHANTANU CHATURVEDI

STUDENT PRESENTATIVE

MEMBER

10.

DIVYANSHI SINGH

STUDENT PRESENTATIVE

MEMBER

PROCEDURE TO REGISTER GRIEVANCE

1.
The departmental level grievances are attended by the concerned class teachers who are mentors along with the department heads. The student coordinators and staff coordinators act as facilitators to communicate and sort out the grievances.

The departmental level grievances are attended by the concerned class teachers who are mentors along with the department heads. The student coordinators and staff coordinators act as facilitators to communicate and sort out the grievances.

2.
Unresolved grievances at the departmental level and association level are referred to as the Grievance Redressal Cell of the institution. The students can approach the Grievance Redressal Cell of the institution with their complaints of common interest too. They can directly communicate them to the Principal or Management representatives.

Unresolved grievances at the departmental level and association level are referred to as the Grievance Redressal Cell of the institution. The students can approach the Grievance Redressal Cell of the institution with their complaints of common interest too. They can directly communicate them to the Principal or Management representatives.

3.
Depending on the seriousness of the problem, the issues are settled by the Cell or by the Principal in consultation with other members of the management, parents, and faculty. With the collective efforts of all the stakeholders -the management, Class Teachers, staff coordinator, the Grievance Redressal Cell resolves the complaints promptly and efficiently.
GRIEVANCE REGISTRATION FORM
.	GRIEVANCE REGISTRATION FORM

Depending on the seriousness of the problem, the issues are settled by the Cell or by the Principal in consultation with other members of the management, parents, and faculty. With the collective efforts of all the stakeholders -the management, Class Teachers, staff coordinator, the Grievance Redressal Cell resolves the complaints promptly and efficiently.

GRIEVANCE REGISTRATION FORM